If you need to return a product, have a damaged product, or it does not meet your expectations, return the new/unused item in the original box prepaid within 15 days with a copy of the invoice and return form for a refund or exchange.
Shipping: If your item qualified for free shipping at the time of purchase the original shipping cost will be deducted from your refund amount.
Unopened Items - We will refund you for any unopened item for any reason (minus shipping & Credit Card fees) within 15 days of the original purchase date.
Opened items - Must be in as-new condition, in original packaging with the packing slip, with any/all warranty cards, manuals and accessories within 15 days of the original purchase date. All opened items are subject to a 10% restocking fee.
You will be responsible for the return shipping costs of non-defective items.
Due to ever increasing credit card fees all returns are subject to a 5% restocking fee.
After 15 days all returns are subject to a 10% restocking fee.
After 30 days all returns are subject to a 20% restocking fee and are subject to elegibility on a case by case basis.
All sales are final after 60 days.
To make a return please complete our Return Form and call 1-509-993-4923 regarding the item you would like to return.
We do not accept returns on the following:
Please check thoroughly that all components are what you ordered and look to be in working order.
If this return policy is not acceptable for any reason please return your products immediately for a full refund.