Privacy Policy

Q: Privacy Policy of Glacier Diesel Power, Inc. (GDP) and "www.glacierdieselpower.com" (this "Site")

This Privacy Policy is applicable to this Site only. When leaving this Site, please read the privacy policy applicable to the site you are visiting. If you do not agree with this Privacy Policy, please do not use this Site.

By accessing and using this Site, you hereby agree to the terms of this Privacy Policy.

Q: Non-Personal Information Collected Automaticall

GDP is committed to the protection of the privacy of its web site visitors. Please note that we may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-parties, but these statistics will include no personally identifying information.

Q: Personal Information

In order to respond to your questions and/or fulfill your requests it may be necessary to ask for personal information such as your name, address, e-mail address and telephone number. We may use this information to respond to your requests, or to contact you via mail, e-mail or phone to inform you of new products, services or promotions we may offer. If you place an order for a product or submit a request to this site, we may need to contact you for additional information required to process or fulfill your order and/or request. However, unless compelled by applicable legislation, we will not provide this information to a third party without your permission, except as necessary to process your order, fulfill your requests or manage interactive customer programs. You also hereby grant to GDP the right to exchange any information provided by you between GDP's affiliates for the purposes mentioned before.

In addition to the personal information that you may provide us, this Site may use technology that lets us collect certain technical information like your Internet protocol address, your computer's operating system, your browser type, traffic patterns and the address of any referring Web sites.

Q: Security

Please note that while there are always risks associated with providing personal data, whether in person, by phone or over the Internet, and no system of technology is completely safe, "tamper" or "hacker- proof", GDP has endeavoured to take appropriate measures to prevent and minimize risks of unauthorized access to, improper use and the inaccuracy of your personal information. For example, we use encryption technology when collecting or transferring sensitive data such as credit card information.

Q: Accuracy of collected data

GDP will on its own initiative, or at your request, replenish, rectify or erase any incomplete, inaccurate or outdated personal data retained by GDP in connection with the operation of this Site.

Q: Visitor identification

From time to time, information may be placed on your computer to allow us to identify you. This information is commonly known as "cookies". By showing how and when our visitors use this Site, this information can help us to continue to improve our Site. We will only use cookies to view information on your hard drive that was put there by a cookie from this Site. The use of cookies is an industry standard and many web sites use them. Cookies are stored on your computer and not on this Site. If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser to do so, if your browser so permits.

Q: Minors

No information may be submitted to GDP by persons under the age of 18 without the consent of a parent or legal guardian, nor may persons under the age of 18 make purchases or other legal acts on this Site without such consent, unless permitted by applicable legislation.

Q: Changes

We may change this Privacy Policy, or change, modify or withdraw access to this Site, or the content of these pages at any time with or without notice.


Returns Policy

Q: General

If you need to return a product, have a damaged product, or it does not meet your expectations, return the new/unused item in the original box prepaid within 15 days with a copy of the invoice and return form for a refund or exchange.

Unopened Items - We will refund you for any unopened item for any reason (shipping not included) within 15 days of the original purchase date.

Opened items must be in as-new condition, in original packaging with the packing slip, with any/all warranty cards, manuals and accessories within 15 days of the original purchase date. Opened items are subject to a 10% restocking fee.

You will be responsible for the return shipping costs of non-defective items.

After 15 days all returns are subject to a 20% restocking fee.

All sales are final after 30 days.

Q: We do not accept returns on the following

  • Any non-standard item that is manufactured or modified to a specific customer's needs.
  • Any electronic components or parts if they have been installed or used on the vehicle.
  • Any product missing the serial number or UPC bar code.
  • Any return after 30 days is at the sole discretion of GDP. No returns after 90 days.
  • Items damaged due to abuse, misuse, or neglect will not be eligible for replacement or accepted for return.
  • Any item without a copy of the original invoice and RMA# unless other special arrangements have been made.
  • If we shipped you the wrong product by mistake, a UPS call tag will be issued to return the item.

Please check thoroughly that all components are what you ordered and look to be in working order.

If this return policy is not acceptable for any reason please return your products immediately for a full refund.

Q: Return Process

To make a return please complete our Return Form and call 1-509-993-4923 regarding the item you would like to return.

  1. We will issue you an RMA# (Return Merchandise Authorization Number) to you so you can send the item to us.

  2. Place a copy of the completed Return Form inside the box the item is being returned in, along with a copy of your original receipt, and clearly write the RMA# on the outside of the package.

  3. Send the package pre-paid (UPS, Federal Express, or US Postal Service INSURED) to:

    Glacier Diesel Power Inc.
    Attn: Returns Dept
    8920 N Martinson Rd
    Newman Lake, WA 99025
  4. Please make sure the box is securely wrapped.

Legal Notice

Q: By accessing the Glacier Diesel Power web pages you agree to the following terms. If you do not agree to the following terms, please notice that you are not allowed use of the site.

All content included on this web site including text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of Glacier Diesel Power, Inc. or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this web site is the exclusive property of Glacier Diesel Power, Inc. and protected by U.S. and international copyright laws.

Any rights not expressly granted herein are reserved. Reproduction, transfer, distribution or storage of part or all of the contents in any form without the prior written permission of Glacier Diesel Power, Inc. is prohibited except in accordance with the following terms. Glacier Diesel Power, Inc. consents to you browsing glacierdieselpower.com pages on your computer or printing copies of extracts from these pages for your personal use only and not for redistribution unless consented to in writing by Glacier Diesel Power, Inc. Individual documents in our World Wide Web pages may be subject to additional terms indicated in those documents.

The use of this site and the content therein, is permitted to private, non-commercial use. The use of press releases and other documents classified as public is permitted in public communications if the source for the information has been stated.

This site and the contents herein are provided as a convenience to you. The contents of Glacier Diesel Power, Inc. web pages are provided on "as is" and "as available" basis. Glacier Diesel Power, Inc. does not warrant that its Web pages will be uninterrupted or error-free. Glacier Diesel Power,Inc. reserves the right to revise the pages or withdraw access to them at any time. No warranty of any kind, either express or implied, including but not limited to warranties of title or non-infringement or implied warranties of merchantability or fitness for a particular purpose, is made in relation to the availability, accuracy, reliability or content of these pages. glacier diesel power, inc. shall not be liable for any direct, indirect, incidental, special or consequential damages, lost profits or for business interruption arising out of the use of or inability to use this service, even if glacier diesel power has been advised of the possibility of such damages. Some jurisdictions do not allow exclusion of certain warranties or limitations of liability, so the above limitations or exclusions may not apply to you. the liability of glacier diesel power,inc. would in such case be limited to the greatest extent permitted by law.

For your easy accessibility Glacier Diesel Power, Inc. may include links to sites on the Internet that are owned or operated by third parties. By linking to such third-party site, you shall review and agree to that site's rules of use before using such site. You also agree that Glacier Diesel Power, Inc. has no control over the content of that site and cannot assume any responsibility for material created or published by such third-party sites. In addition, a link to a non-Glacier Diesel Power, Inc. site does not imply that Glacier Diesel Power, Inc. endorses the site or the products or services referenced in such third party site.

By submitting material to any of our servers, for example, by e-mail or via any of the “contact” pages, you agree that: (a) the material will not contain any item that is unlawful or otherwise unfit for publication; (b) you will use reasonable efforts to scan and remove any viruses or other contaminating or destructive features before submitting any material; and (c) you own the material or have the unlimited right to provide it to us and Glacier Diesel Power,Inc. may publish the material free of charge and/or incorporate it or any concepts described in it in our products without accountability or liability (d) you agree not to take action against us in relation to material that you submit and you agree to indemnify us if any third party takes action against us in relation to the material you submit.

Other product and company names mentioned herein may be trademarks or trade names of their respective owners. Your access to this site should not be construed as granting, by implication or otherwise, any license or right to use any marks appearing on the site without the prior written consent of Glacier Diesel Power, Inc. or the third party owner thereof.